- Apr 23, 2018
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Communicating Rightly in Business Environments
Business communication is the subsequent process of encoding and decoding information within an organization or administrative environment to enhance the increase in productivity and uninterrupted flow of operation processes within the organization.
Elements of business communication therefore define the integration of various features or factors required to facilitate a successful communication process in the business environment. This features an overview of verbal and non-verbal communication, interpersonal relationship, managerial & administrative presentation skills, telecommunication ethics, group communication and event documentation.
The success of a business communication process depends solely on the familiarity with the mediums by the encoder and the decoder. The mediums could be oral, written, gestures, facial expressions or signs. The communication will be successful when the decoder is familiar with the language used.
Business communication is important in the process of information technology. Information technology involves the conversion of data which is unprocessed information, to information which is processed data. The processes in most business environments are now directly influenced by information communication technology. This includes the processes that run through the buying and selling of goods and services.
The computer understands English as a basic language except in other regions where French or Arabic is the general language. Computers are then reprogrammed to such regional languages. The computer is programmed to accept data in an organized way. This calls for an understanding of the body of rules that describe the structure of expression in a language. It is therefore a cardinal point for consideration to understand the elements of business communication. A wrong grammatical expression entered into the computer’s graphic user interface or command line interface will throw an error or exception when the computer is not familiar with the structure of the language.
Some business software’s are case sensitive. This includes the structural query language software and Java beans database software. It is therefore imperative to understand the proper uses vocabularies, punctuations and letters. Computers accept verbal data entry to process sales orders and various transactions. Computers have presently been upgraded to accept oral data for further processing. It is now very necessary to employ computer literate staffs to avoid retrogressive circumstances in an organization.
An orientation of business communication helps to keep information flowing in an organization both physically and electronically via information technology.
In depth exposure to the elements of business communication helps to expatiate oral and written communication skills, work effectively in teams and discover the unique treasures of emotional intelligence and neuro-linguistic psychology in order to be a great asset in any organization you find yourself.