- Mar 05, 2018
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Business made Simple with Information Technology Evolution
Information technology (IT) is an engineering branch that deals with the use of computers and telecommunication to retrieve, store, manipulate and transmit data or information.
Due to the global increase in population, the use of human resources, have proved incompetent in the rendering of services to the world at large. This has called for the evolution and implementation of information technology to increase productivity and efficiency.
Information and technology involves the use of computer hard wares, networks, and softwares to coordinate the buying and selling of goods and services around the world. One of the greatest benefits of this development is the global e-learning. Information technology opened doors to a lot of opportunities. West Coast University Panama was able to identify and use the opportunity effectively. This development made it possible to equip students with unique expertise and dexterity in different fields of career. Academic sessions of students are monitored by educational consultants in different departments in different countries around the world. This is made possible through the internet and necessary word processing softwares to document the student’s thesis and projects.
Information and technology has helped the government to keep and transfer confidential documents from one ministry to another. This development has helped the government to avoid losses and undue manipulation of such documents.
This technology has made it easy to monitor and track the progress of parastatals that were elected and appointed into different ministries.
Financial industries such as the banking and insurance sectors has benefited a lot from information and technology. It has helped to reduce fraudulent activities and data redundancy. It has also helped to increase the profits since more computers and fewer humans are used in the operations. This has helped to reduce the payment of salaries as much as possible.
The mass communication departments have also benefitted greatly from the development. A lot of soft wares and communication satellites have been developed to help coordinate their communication and media activities.
Information Technology has helped to control crime at different levels. Forensic accounting soft wares have been designed to track fraudulent activities in financial institutions. Equipments have been designed to track fraudulent activities in financial institutions. Equipments have been designed and programmed to track importation and exportation of contraband items such as weapons and hard drugs. Investigation and crime control units have been equipped with different monitoring and communication facilities to help track criminals and reduce crime as much as possible.
Office automation has helped to improve the concepts of presentations during seminar workshops and board meetings. This was formerly done with paper work which makes the task more tedious for the presenter. Office automation brought about the use of projectors to present reports and trainings. A series of networked computers are also use by individuals present at the meeting to follow up the presentation.
Office automation has helped to secure the transfer of confidential documents between two or more organizations. Written documents could be misplaced or modified but office automation has helped to face off such problems. Documents are presently typed with a desktop publisher, mailed over a network and saved on both internal and external hard drives for reference purposes.
Office automation has helped to increase the quality of official documents. This is due to the introduction of beautiful text fonts and word processors. Issues of bad handwritings and substandard letter formats have been addressed through this medium.
Office automation has helped to reduce the amount of files and documents kept in offices. Most information needed by the organization are now stored in files and directories of the computer. This makes it easy to locate specific document or receipt needed to carry out a transaction.
Office automation has helped to reduce personal contact between managers and personnel in an organization. The new modes of communication such as classrooms, e-mails and phones have helped to make communication easier within an organization.
Office automation has helped managers at different levels of an organization monitor the operations of their unit from their various departments. This is due to the integration of goods and services rendered viewed from a network with an enterprise resource planning system (ERP) or executive management system (EMS).
Office automation encourages the regular training and enlightenment of management staffs of an organization to keep them up to date. This is due to the regular changes and development of information and technology systems. This calls for an environment filled with computer literate staffs.
Office automation has helped to reduce stress on the part of clerks and secretaries due to the organized concept of managing information within an organization.
The introduction of the electronic office has greatly helped to positively restructure the process of work at different management levels in an organization. This has helped to increase production and build a closer relationship among workers through the use of wireless and local area networks.
The computerization of business functions has helped organizations to satisfy the needs of customers. An organization speeds up its functions by computerized functions or techniques. The organization can compile information, analyze requests, project its possible accountability and coordinate supply in a short time frame. The computer technique can help the organization reformulate its data in order to strengthen its point of view and lessen its legal responsibility. The memory of the computer helps it to maintain elaborate activities associated with records. The computerization of business functions helps to bring the society and organizations closer. This is due to the uninterrupted access through internet services.
Business organizational functions which include sales and marketing, production and logistics, personnel, finance and accounting have been changed from manual to automated.
Manual process involves maintaining the financial statements of the organization, keeping track of inventory, maintaining attendance of employees and providing after sale service to customers. These processes require the physical involvement of employees. This slows down the chain running from demand to supply thus requiring an improvement.
The emergence of new technologies has helped to automate these processes to enhance efficiency and productivity in organizations. This has led to the use of electronic punch cards in organizations to record the entry and exit time of employees.
This maintains the attendance record. The use of scanning devices and POS machines in retail outlets to scan products and prepare bills for customers is also an automated process. This discourages dubious personnel from manipulation of account considering the fact that it would be detected. The use of inventory database to keep track of the flow of goods in the organization is also adopted. This helps to centralize and integrate the operations of an organization at different management levels.
Accounting softwares have been introduced to prepare budgets, and maintain financial statements of the organization. This reduces stress in balancing account and ensures precise account summaries.
The use of databases to store, retrieve, and manipulate data regarding employees, market search, customer needs, customer satisfaction, survey and sales analysis is also an automated process. This helps to maximize the quality of service rendered to the customer.
Business process re-engineering (BPR) is used from time to time by system analysts to renew and update the processes. This is to meet the latest level of operations in the industry.
Computerization of business functions involves the use of transaction processing systems (TPS), MIS and DSS to make the best out of an organization’s services.
With this few points, it has been proven beyond all reasonable doubt that there was a need for IT and it has helped to make life more comfortable.