Warranty Policy

**WARRANTY POLICY**

Shopinverse is committed to providing customers with quality products and reliable after-sales support. To ensure transparency, the following terms and conditions apply to all warranty claims.

1. Proof of Purchase

  • A valid receipt or invoice from Shopinverse must be presented for any warranty claim. Claims without proof of purchase will not be accepted.

2. Warranty Seal

  • Each product comes with a warranty seal. If this seal is broken, removed, or tampered with, the warranty becomes void immediately.

3. Screen Coverage

  • Warranty does not cover issues or damages related to product screens, including cracks, malfunctioning displays, or pixel defects.

4. Liquid & Physical Damage

  • Products showing evidence of liquid exposure or physical damage (such as dents, cracks, or burnt components) are not covered under warranty.

5. Software

  • The warranty does not cover software-related issues. This includes problems with operating systems (OS), pre-installed applications, or user-installed software. Issues caused by viruses, malware, or improper installation of software are also excluded.

6. Repair & Replacement Scope

  • Shopinverse does not offer device swaps under warranty.

  • Only faulty components identified during inspection will be repaired or replaced.

  • If replacement parts are unavailable, Shopinverse may provide an alternative solution at its discretion.

7. Warranty Exclusions

The warranty will be void if:

  • Unauthorized repairs or modifications have been made.

  • The product serial number has been removed, altered, or is illegible.

  • Damage is due to negligence, misuse, or improper handling.

8. Limitation of Liability

  • Shopinverse is not responsible for any data loss, downtime, or indirect damages that may occur while a product is under repair or inspection. Customers are advised to back up all data before submitting a product for warranty service.

This warranty policy is designed to protect both our valued customers and Shopinverse. By purchasing from us, you acknowledge and agree to abide by these warranty terms and conditions.