Terms of service
OVERVIEW
Welcome to Shopinverse.
These Terms of Service (“Terms”) govern your access to and use of the Shopinverse website, products, services, applications, promotions, and any related services (collectively referred to as the “Service”).
Throughout these Terms, the words “Shopinverse,” “we,” “our,” and “us” refer to Shopinverse, while “you” and “your” refer to any visitor, customer, user, affiliate, or other person accessing or using our website or services.
By accessing our website, creating an account, placing an order, participating in our affiliate program, or otherwise using our Service, you agree to be legally bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, Warranty Policy, Affiliate Program Terms, and any additional policies referenced on this website.
If you do not agree with any part of these Terms, you should not access or use our website or purchase products from us.
Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.
We reserve the right to modify, update, suspend, or discontinue any part of our website, products, services, or these Terms at any time. Continued use of the website after changes are published constitutes your acceptance of the updated Terms.
DEFINITIONS
For the purposes of these Terms:
Account means your registered customer account on Shopinverse.
Affiliate means an individual or business approved to participate in the Shopinverse Affiliate Program.
Customer means any person or organization purchasing products or services from Shopinverse.
Pre-Owned Product refers to professionally tested used equipment previously owned by another user.
Refurbished Product refers to a pre-owned product that has been professionally inspected, tested, cleaned, repaired (where necessary), and certified for resale.
Open Box Product refers to a product that has been previously opened but remains in excellent condition with little or no signs of use.
Brand New Product refers to a product that has never been previously owned or used.
Services include our website, customer support, warranty services, upgrade services, affiliate program, marketing services, and any related offerings.
SECTION 1 – ELIGIBILITY AND ONLINE STORE TERMS
By using this website, you confirm that:
- You are at least 18 years old or have reached the legal age of majority in your country or state of residence.
- You have the legal capacity to enter into a binding agreement.
- Any information you provide is true, accurate, current, and complete.
- You will keep your account information updated whenever necessary.
If you are using this website on behalf of a company or organization, you confirm that you have authority to bind that organization to these Terms.
You agree not to use our website or services:
- for any unlawful purpose;
- to violate any applicable law or regulation;
- to infringe the rights of others;
- to distribute malicious software;
- to interfere with the operation or security of our website;
- to engage in fraudulent activity.
Violation of these Terms may result in suspension or permanent termination of your account and access to our Services.
SECTION 2 – CUSTOMER ACCOUNT RESPONSIBILITIES
You may be required to create an account before purchasing certain products or accessing specific services.
You are responsible for:
- maintaining the confidentiality of your login credentials;
- all activities conducted under your account;
- ensuring your account information remains accurate;
- promptly notifying Shopinverse of any unauthorized access or suspected security breach.
Shopinverse shall not be liable for losses arising from unauthorized use of your account resulting from your failure to protect your login credentials.
We reserve the right to suspend or terminate accounts that contain false information or are suspected of fraudulent activity.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service, cancel transactions, suspend accounts, or decline orders at our sole discretion where permitted by applicable law.
We may refuse service where we reasonably believe that:
- fraudulent activity has occurred;
- payment cannot be verified;
- false information has been provided;
- the customer has violated these Terms;
- fulfilling the order may expose Shopinverse to financial or legal risk.
Except for payment information, information transmitted through the internet may pass through multiple networks and may not always be encrypted during transmission. Payment card information is encrypted using industry-standard security technologies during payment processing.
You agree not to:
- reproduce;
- duplicate;
- copy;
- distribute;
- resell;
- exploit;
- commercially use;
any part of our website or Services without our prior written consent.
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 4 – ACCURACY OF WEBSITE INFORMATION
We make every reasonable effort to ensure that information displayed on our website is accurate and current.
However, we do not guarantee that all information, including but not limited to:
- product descriptions;
- specifications;
- compatibility information;
- availability;
- pricing;
- images;
- delivery estimates;
- promotions;
will always be complete, current, or error-free.
Information published on our website is intended for general informational purposes only and should not be relied upon as the sole basis for purchasing decisions.
Historical information appearing on our website is provided for reference only and may no longer be current.
Shopinverse reserves the right to modify website content at any time without prior notice.
SECTION 5 – PRODUCTS AND SERVICES
Shopinverse specializes in the sale of computers, laptops, tablets, mobile devices, accessories, smart gadgets, computer components, and related technology products.
Our inventory may include:
- Brand New products
- Open Box products
- Professionally Refurbished products
- USA Used products
- Ex-Corporate devices
- Certified Pre-Owned devices
Availability may change without notice.
Some products may only be available online, while others may also be available in our physical store.
We reserve the right to discontinue any product, modify specifications, or limit quantities without prior notice.
Product availability displayed on the website does not guarantee availability until your order has been confirmed.
SECTION 5A – REFURBISHED, PRE-OWNED AND USA USED PRODUCTS
Many products sold by Shopinverse are professionally tested pre-owned devices sourced from reputable suppliers.
Unless specifically described as Brand New or Open Box, products should be considered professionally inspected pre-owned equipment.
These products may include normal cosmetic signs of previous ownership, including:
- light scratches;
- minor scuffs;
- slight keyboard shine;
- small casing marks;
- minor wear consistent with normal use.
Such cosmetic imperfections do not affect the intended functionality of the product and do not constitute defects.
Each device undergoes professional testing before being offered for sale to ensure core functionality.
Where significant cosmetic imperfections exist, Shopinverse will make reasonable efforts to disclose them within the product description or product images.
SECTION 5B – PRODUCT SPECIFICATIONS
Product specifications displayed on our website are provided for informational purposes only.
Although we make reasonable efforts to ensure accuracy, manufacturers may release different hardware configurations under the same product model.
Specifications including but not limited to:
- processor model;
- processor speed;
- graphics;
- display technology;
- battery capacity;
- ports;
- wireless capabilities;
- operating system compatibility;
- touchscreen functionality;
- webcam availability;
- keyboard layout;
- accessories included;
may vary between units.
Customers are responsible for carefully reviewing the complete product description before placing an order.
If additional clarification is required before purchase, customers are encouraged to contact Shopinverse Customer Support.
SECTION 5C – PRODUCT IMAGES
We strive to display accurate photographs of every product.
However:
- lighting conditions;
- screen calibration;
- photography angles;
- monitor settings;
- manufacturer revisions;
may cause colors and appearance to differ slightly from the actual product.
Some images may include accessories, software, or decorative items that are not included unless expressly stated.
Images are intended for illustration purposes and should be read together with the written product description.
SECTION 5D – SOFTWARE, BATTERY AND COMPATIBILITY
Unless expressly stated otherwise:
- refurbished devices may contain batteries with normal wear;
- battery performance naturally decreases over time;
- software support depends on the original manufacturer;
- some older devices may not support the latest operating systems or applications.
Shopinverse does not guarantee future software updates provided by Microsoft, Apple, Google, or any other software developer.
Customers are responsible for verifying software compatibility before purchasing.
SECTION 6 – PRICING AND PRODUCT AVAILABILITY
All prices displayed on the Shopinverse website are shown in the applicable currency and are subject to change without prior notice.
While we make every effort to ensure pricing accuracy, errors may occasionally occur. Shopinverse reserves the right to correct pricing errors, cancel affected orders, or issue refunds where necessary.
Product prices do not include shipping, insurance, import duties, taxes, or other applicable fees unless expressly stated.
Certain products, promotions, or pricing may be available exclusively through our website, physical store, social media channels, or selected marketing campaigns.
Availability displayed on the website is for informational purposes only and does not guarantee that a product remains in stock until your order has been confirmed.
We reserve the right to:
- modify prices at any time;
- discontinue products;
- introduce new pricing structures;
- limit quantities available for sale;
- withdraw promotional pricing without prior notice.
SECTION 7 – ORDER ACCEPTANCE
Submitting an order through our website constitutes an offer to purchase products from Shopinverse.
Receipt of an order confirmation email or payment confirmation does not constitute acceptance of your order.
An order is considered accepted only after:
- payment has been successfully verified;
- inventory has been confirmed;
- fraud screening has been completed (where applicable); and
- the order has been approved for processing.
We reserve the right to decline or cancel any order before shipment, including but not limited to situations involving:
- pricing errors;
- stock shortages;
- suspected fraud;
- duplicate orders;
- payment verification issues;
- incorrect product information;
- suspected reseller abuse;
- violations of these Terms.
If an order is cancelled after payment has been received, an appropriate refund will be processed using the original payment method unless otherwise agreed.
SECTION 8 – PAYMENT TERMS
Shopinverse accepts payment methods made available through our website and approved payment partners.
By submitting payment information, you represent and warrant that:
- you are authorized to use the selected payment method;
- payment information is accurate;
- sufficient funds are available to complete the transaction.
Payments are processed through secure third-party payment processors. Shopinverse does not store customers’ complete payment card information on its servers.
Failure of a payment authorization may result in cancellation or delay of your order.
Where payment is made through bank transfer or other offline payment methods, processing will commence only after payment has been confirmed.
SECTION 9 – ORDER VERIFICATION AND FRAUD PREVENTION
To protect our customers and our business from fraudulent activity, Shopinverse reserves the right to conduct identity and payment verification before processing certain orders.
Verification may include requesting:
- government-issued identification;
- proof of payment;
- billing address confirmation;
- additional contact information;
- confirmation of card ownership;
- other information reasonably required to verify an order.
Orders identified as potentially fraudulent may be:
- delayed;
- suspended;
- cancelled;
- refunded;
- reported to relevant financial institutions or authorities where required by law.
Shopinverse reserves the right to refuse future orders from customers associated with fraudulent or abusive purchasing behavior.
SECTION 10 – SHIPPING AND DELIVERY
Delivery times displayed on our website are estimates only.
Although Shopinverse works with trusted logistics partners, delivery dates cannot be guaranteed due to factors beyond our reasonable control, including:
- weather conditions;
- customs inspections;
- public holidays;
- courier delays;
- transportation disruptions;
- force majeure events.
Risk of loss or damage passes to the customer upon delivery to the shipping address provided or collection by the customer or an authorized representative.
Customers are responsible for ensuring that shipping information is accurate before completing an order.
Shopinverse shall not be responsible for delays or failed deliveries resulting from incorrect customer information.
Where parcels are returned because of incorrect addresses or failure to receive delivery, additional shipping charges may apply.
SECTION 11 – PRE-ORDER PRODUCTS
Certain products offered by Shopinverse are available on a pre-order basis.
Pre-order items are sourced specifically after customer orders have been confirmed and payment has been received.
Estimated delivery timelines are provided in good faith but remain estimates only.
Delivery may be affected by:
- supplier availability;
- international shipping schedules;
- customs clearance;
- import regulations;
- transportation delays;
- unforeseen events beyond our control.
Shopinverse will make reasonable efforts to keep customers informed regarding significant delays.
Unless otherwise required by applicable law or approved by Shopinverse, pre-order payments are generally non-refundable once procurement has commenced.
If Shopinverse is unable to fulfill a pre-order, customers will be offered an appropriate refund or an alternative product of similar value where available.
SECTION 12 – PRODUCT UPGRADES AND CUSTOM CONFIGURATIONS
Customers may request upgrades or modifications including, but not limited to:
- RAM upgrades;
- SSD upgrades;
- HDD replacement;
- operating system installation;
- software installation;
- accessory additions;
- other hardware customization services.
By requesting an upgrade, you acknowledge that:
- original components may be removed or replaced;
- compatibility limitations may exist;
- manufacturer warranties may be affected;
- installation services begin only after payment confirmation.
Once hardware installation or customization has commenced, upgrade service charges are generally non-refundable.
Shopinverse will use professionally compatible components for all upgrade services unless otherwise agreed with the customer.
SECTION 13 – PRODUCT INSPECTION UPON DELIVERY
Customers are encouraged to inspect all products immediately upon delivery or collection.
Any claims relating to:
- shipping damage;
- incorrect items;
- missing accessories;
- obvious physical defects;
should be reported to Shopinverse as soon as reasonably possible after receipt.
Failure to report visible issues within a reasonable timeframe may affect our ability to investigate and resolve the matter.
This section does not affect any statutory consumer rights available under applicable law.
SECTION 14 – RETURNS, REFUNDS AND WARRANTY
Returns, refunds and warranty claims are governed by the separate Shopinverse:
- Return & Refund Policy;
- Warranty Policy;
- Exchange Policy;
which form part of these Terms of Service.
Customers are responsible for reviewing these policies before making a purchase.
Shopinverse reserves the right to refuse returns or warranty claims that do not comply with the applicable policy.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.
SECTION 15 – PROMOTIONAL OFFERS
From time to time, Shopinverse may offer promotions including:
- flash sales;
- seasonal discounts;
- coupon codes;
- giveaways;
- cashback promotions;
- free shipping campaigns;
- loyalty rewards;
- referral incentives.
Unless expressly stated otherwise:
- promotions cannot be combined;
- promotions cannot be exchanged for cash;
- promotions are valid only during the stated promotional period;
- promotions may be limited by quantity;
- promotions may be withdrawn or modified without notice.
Shopinverse reserves the right to cancel promotional benefits obtained through fraud, abuse, technical errors, or violations of these Terms.
SECTION 16 – DISCOUNT CODES AND COUPONS
Discount codes issued by Shopinverse remain the property of Shopinverse.
Unless expressly stated:
- one discount code may be used per order;
- discount codes cannot be combined;
- expired codes cannot be reactivated;
- codes cannot be redeemed for cash;
- codes may exclude selected brands or products.
Shopinverse reserves the right to invalidate discount codes that have been:
- leaked publicly without authorization;
- generated fraudulently;
- used contrary to promotional rules;
- exploited through technical manipulation.
Orders placed using improperly obtained discount codes may be canceled.
SECTION 17 – GIFT CARDS (IF APPLICABLE)
Where Shopinverse offers digital or physical gift cards:
- gift cards are redeemable only on eligible Shopinverse products;
- gift cards are non-refundable except where required by law;
- gift cards cannot be exchanged for cash;
- lost, stolen, or unauthorized gift card use may not be replaceable;
- expired gift cards may not be honored unless otherwise stated.
Shopinverse reserves the right to suspend or cancel gift cards obtained through fraudulent means.
SECTION 18 – BUSINESS, RESELLER AND BULK PURCHASES
Shopinverse reserves the right to establish separate pricing, payment terms, warranties, or contractual arrangements for:
- corporate customers;
- educational institutions;
- government organizations;
- wholesalers;
- resellers;
- distributors;
- bulk purchasers.
Bulk orders may be subject to additional verification, deposit requirements, lead times, or contractual agreements.
Unauthorized resale of products purchased through promotions intended for individual consumers may result in cancellation of orders or restriction of future purchases.
SECTION 19 – AFFILIATE PROGRAM
Shopinverse may operate an Affiliate Program that allows approved participants to earn commissions by referring customers to our products and services.
Participation in the Affiliate Program is voluntary and subject to approval by Shopinverse.
Affiliates must comply with these Terms, the Affiliate Program Terms and Conditions, and any additional guidelines published by Shopinverse.
Shopinverse reserves the right to approve, reject, suspend or terminate any affiliate account at its sole discretion.
Affiliate Commissions
Commissions are earned only on qualifying purchases successfully completed through an approved affiliate referral.
Commission eligibility is subject to:
- Successful payment by the customer.
- Completion of the applicable return or cancellation period.
- Compliance with all Affiliate Program rules.
- Verification by Shopinverse.
Commissions will not be earned on:
- Cancelled orders.
- Refunded orders.
- Chargebacks.
- Fraudulent transactions.
- Self-purchases where prohibited.
- Duplicate transactions.
- Orders obtained through policy violations.
Prohibited Affiliate Activities
Affiliates must not:
- Make false or misleading claims about Shopinverse or its products.
- Impersonate Shopinverse employees or representatives.
- Use spam or unsolicited marketing.
- Purchase advertisements using Shopinverse trademarks without written permission.
- Use unauthorized coupon codes.
- Engage in cookie stuffing or fraudulent tracking.
- Manipulate referral links or commission tracking.
- Bid on Shopinverse brand names in search engine advertising without authorization.
Violation of these rules may result in:
- Commission reversal.
- Account suspension.
- Permanent removal from the Affiliate Program.
- Legal action where appropriate.
Affiliate Payments
Affiliate commissions are paid according to the Affiliate Program terms published by Shopinverse.
Shopinverse reserves the right to:
- Delay payments while investigating suspicious activity.
- Reverse commissions arising from refunded or fraudulent orders.
- Adjust commission calculations resulting from technical errors.
Participation in the Affiliate Program does not create an employment, partnership, franchise, agency or joint venture relationship between Shopinverse and the affiliate.
SECTION 20 – USER REVIEWS, RATINGS AND TESTIMONIALS
Customers may voluntarily submit:
- Product reviews.
- Ratings.
- Testimonials.
- Comments.
- Questions.
- Photos.
- Videos.
- Success stories.
By submitting such content, you represent that:
- You own the content or have permission to share it.
- The content is truthful and accurate.
- The content does not infringe the rights of any third party.
- The content does not contain unlawful, defamatory, offensive or misleading material.
Shopinverse reserves the right, but is not obligated, to:
- Review submitted content.
- Edit formatting or grammar.
- Remove inappropriate submissions.
- Decline publication.
- Respond publicly.
Licence to Use Submitted Content
By submitting reviews, testimonials, photographs or videos, you grant Shopinverse a worldwide, perpetual, non-exclusive, royalty-free licence to:
- Publish.
- Copy.
- Display.
- Modify.
- Translate.
- Reproduce.
- Distribute.
your submitted content for marketing, advertising, educational and promotional purposes across:
- Shopinverse website.
- Social media platforms.
- Email campaigns.
- Printed materials.
- Advertisements.
- Other marketing channels.
Where required by law, Shopinverse will obtain additional consent before using personally identifiable information in promotional materials.
If you wish to request removal of submitted content, you may contact Shopinverse for review.
SECTION 21 – USER COMMENTS AND SUBMISSIONS
Any ideas, suggestions, proposals, feedback, recommendations or other submissions voluntarily provided to Shopinverse may be used by Shopinverse without restriction unless otherwise agreed in writing.
Shopinverse is under no obligation to:
- Maintain submissions in confidence.
- Pay compensation.
- Respond to every submission.
By providing feedback, you acknowledge that Shopinverse may independently develop similar ideas without obligation to you.
SECTION 22 – OPTIONAL TOOLS
Shopinverse may provide access to third-party tools, applications or software over which we have no direct control.
These tools are provided on an “as available” and “as is” basis.
Shopinverse makes no warranties regarding:
- Availability.
- Accuracy.
- Security.
- Performance.
- Compatibility.
Your use of any third-party tools is entirely at your own risk.
You should review the applicable terms and privacy policies of each third-party provider before using their services.
SECTION 23 – THIRD-PARTY SERVICES
To operate our business, Shopinverse relies on trusted third-party service providers, including but not limited to:
- Shopify
- Payment processors
- Shipping and logistics companies
- Google services
- Meta (Facebook)
- Email marketing platforms
- Analytics providers
- Customer support software
- Affiliate management software
- Product review platforms
These providers operate independently and maintain their own terms and privacy policies.
Shopinverse is not responsible for the availability, security or performance of third-party services.
SECTION 24 – THIRD-PARTY LINKS
Our website may contain links to external websites or resources operated by third parties.
These links are provided solely for customer convenience.
Shopinverse does not:
- Control these websites.
- Endorse their content.
- Guarantee their accuracy.
- Accept responsibility for their products or services.
Customers access third-party websites entirely at their own risk.
We encourage users to review the terms and privacy policies of any external website before engaging in transactions.
SECTION 25 – INTELLECTUAL PROPERTY
Unless otherwise stated, all content available on the Shopinverse website is owned by Shopinverse or licensed for our use.
This includes, but is not limited to:
- Logos.
- Brand names.
- Product descriptions.
- Website design.
- Images.
- Videos.
- Graphics.
- Icons.
- Text.
- Software.
- Source code.
- Databases.
- Marketing materials.
- Downloads.
These materials are protected by applicable copyright, trademark and intellectual property laws.
No content may be copied, reproduced, republished, distributed, modified or commercially exploited without prior written permission from Shopinverse.
Unauthorized use of our intellectual property may result in legal action.
SECTION 26 – TRADEMARKS
“Shopinverse,” our logos, slogans, branding elements and related marks are trademarks or proprietary assets of Shopinverse.
Nothing contained on this website grants any licence or right to use our trademarks without prior written consent.
Unauthorized use of our trademarks is strictly prohibited.
SECTION 27 – ACCEPTABLE USE OF THE WEBSITE
You agree to use the Shopinverse website responsibly and lawfully.
You must not:
- Attempt unauthorized access to our systems.
- Interfere with website security.
- Reverse engineer website functionality.
- Introduce malware or harmful software.
- Use automated bots without authorization.
- Overload or disrupt website operations.
- Circumvent security features.
- Harvest customer information.
- Attempt to interfere with payment systems.
- Impersonate another person or organization.
Violation of these Terms may result in immediate suspension or termination of your access.
SECTION 28 – PROHIBITED USES
In addition to other restrictions contained in these Terms, you may not use the Shopinverse website:
- For unlawful purposes.
- To commit fraud.
- To violate intellectual property rights.
- To submit false information.
- To harass or threaten others.
- To distribute spam.
- To upload malicious software.
- To scrape website content without permission.
- To interfere with website security.
- To abuse promotions or discount codes.
- To manipulate affiliate tracking systems.
- To exploit pricing errors intentionally.
- To engage in deceptive or misleading conduct.
Shopinverse reserves the right to investigate suspected violations and take appropriate action, including suspension of accounts, cancellation of orders or legal proceedings.
SECTION 29 – PERSONAL INFORMATION
Your submission of personal information through the Shopinverse website is governed by our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use and disclosure of your information as described therein.
The Privacy Policy forms an integral part of these Terms of Service.
SECTION 30 – ELECTRONIC COMMUNICATIONS
By using our website or providing your contact information, you agree to receive electronic communications from Shopinverse, including:
- Order confirmations.
- Payment confirmations.
- Shipping notifications.
- Customer support communications.
- Warranty updates.
- Return and refund updates.
- Security notifications.
- Service announcements.
- Marketing communications (where permitted).
Electronic communications may be delivered through:
- Email.
- SMS.
- WhatsApp.
- Website notifications.
- Other digital communication channels.
You may opt out of promotional communications at any time. However, transactional messages relating to your purchases or account may continue to be sent as necessary.
SECTION 31 – ERRORS, INACCURACIES AND OMISSIONS
While Shopinverse makes every reasonable effort to ensure that information on our website is accurate and up to date, occasional errors, inaccuracies or omissions may occur.
These may relate to, but are not limited to:
- Product descriptions
- Technical specifications
- Pricing
- Promotions
- Availability
- Shipping charges
- Delivery estimates
- Product images
- Compatibility information
- Warranty information
We reserve the right to:
- Correct any errors, inaccuracies or omissions;
- Update information at any time without prior notice;
- Cancel or refuse orders affected by such errors;
- Modify product information after an order has been placed where necessary to correct genuine mistakes.
Where an order has already been paid for and cannot reasonably be fulfilled due to an error, Shopinverse will notify the customer and provide an appropriate refund or an alternative solution where available.
Nothing in this section limits any rights available to customers under applicable consumer protection laws.
SECTION 32 – DISCLAIMER OF WARRANTIES
Except where expressly stated in writing or required by applicable law, the Shopinverse website, products and services are provided on an “as is” and “as available” basis.
Shopinverse does not guarantee that:
- the website will always be available;
- the website will operate without interruption;
- the website will be free from errors or viruses;
- all information will always be current;
- products will always meet every customer’s personal expectations.
Except where expressly provided under our Warranty Policy, Shopinverse disclaims all implied warranties, including warranties relating to:
- merchantability;
- fitness for a particular purpose;
- uninterrupted availability;
- non-infringement;
- compatibility with every third-party device or software.
Nothing in this section excludes warranties that cannot legally be excluded under applicable law.
SECTION 33 – REFURBISHED AND PRE-OWNED PRODUCTS DISCLAIMER
Many products sold by Shopinverse are professionally tested pre-owned or refurbished devices.
By purchasing such products, you acknowledge and agree that:
- cosmetic signs of previous use are normal unless otherwise stated;
- battery performance may differ from that of a brand-new device;
- software support depends on the original manufacturer;
- manufacturer warranties may no longer apply;
- replacement parts used during refurbishment may be genuine compatible parts where appropriate.
Shopinverse warrants only those matters expressly covered under its published Warranty Policy.
Normal wear resulting from previous ownership does not constitute a defect.
SECTION 34 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Shopinverse, its directors, officers, employees, contractors, affiliates, suppliers, licensors and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages arising out of or relating to:
- use of the website;
- inability to use the website;
- purchase of products;
- delayed deliveries;
- product incompatibility;
- loss of profits;
- loss of business opportunities;
- interruption of business;
- loss of goodwill;
- loss of data;
- corruption of files;
- loss of income;
- system failures;
- third-party services;
- unauthorized access to customer accounts.
Where liability cannot legally be excluded, Shopinverse’s total liability shall not exceed the amount actually paid by the customer for the affected product or service.
Nothing contained in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 35 – CUSTOMER RESPONSIBILITIES
Customers are responsible for:
- Reviewing product descriptions carefully before purchase;
- Confirming product compatibility with their intended use;
- Providing accurate billing and delivery information;
- Inspecting products promptly after delivery;
- Maintaining backups of personal data before submitting products for repair, warranty service or upgrades;
- Following all manufacturer instructions where applicable;
- Using products safely and responsibly.
Shopinverse shall not be responsible for losses arising from failure to follow these responsibilities.
SECTION 36 – WARRANTY LIMITATIONS
Warranty coverage is governed exclusively by the Shopinverse Warranty Policy.
Unless expressly stated otherwise:
Warranty does not cover:
- accidental damage;
- liquid damage;
- electrical surge damage;
- misuse;
- abuse;
- unauthorized repairs;
- software issues caused after delivery;
- viruses or malware;
- cosmetic wear;
- normal battery aging;
- damage resulting from improper handling.
Warranty coverage applies only to the original purchaser unless otherwise stated.
Proof of purchase may be required before warranty services are provided.
SECTION 37 – DATA BACKUP RESPONSIBILITY
Before returning a device for:
- warranty service;
- repair;
- inspection;
- upgrade;
- replacement;
customers are solely responsible for backing up all personal files, applications and data.
During repair or testing, devices may be:
- reset;
- reformatted;
- restored to factory settings;
- have storage devices replaced.
Shopinverse accepts no responsibility for loss of customer data during these processes.
SECTION 38 – FORCE MAJEURE
Shopinverse shall not be liable for delays or failure to perform its obligations where such delays result from circumstances beyond our reasonable control.
These circumstances include, but are not limited to:
- natural disasters;
- floods;
- fires;
- pandemics;
- epidemics;
- war;
- terrorism;
- civil unrest;
- government actions;
- customs delays;
- import restrictions;
- transportation disruptions;
- supplier shortages;
- internet outages;
- cyberattacks;
- labour disputes;
- power failures;
- acts of God.
Where such events occur, Shopinverse’s obligations shall be suspended for the duration of the event.
SECTION 39 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Shopinverse, its directors, officers, employees, contractors, affiliates, licensors, suppliers and service providers from and against any claims, liabilities, losses, damages, expenses and costs (including reasonable legal fees) arising from:
- your breach of these Terms;
- misuse of the website;
- violation of applicable laws;
- infringement of intellectual property rights;
- fraudulent activity;
- negligent conduct;
- unauthorized use of another person’s account.
This obligation survives termination of these Terms.
SECTION 40 – TERMINATION
These Terms remain effective until terminated by either you or Shopinverse.
You may stop using our website at any time.
Shopinverse may suspend or terminate your access immediately if:
- you violate these Terms;
- fraudulent activity is suspected;
- payment obligations remain unpaid;
- your actions pose a security risk;
- required by law;
- necessary to protect Shopinverse, its customers or its business.
Termination does not affect rights or obligations that arose before termination.
Amounts owed before termination remain payable.
SECTION 41 – SEVERABILITY
If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law.
The remaining provisions shall remain valid and fully enforceable.
SECTION 42 – WAIVER
Failure by Shopinverse to exercise or enforce any right under these Terms shall not constitute a waiver of that right.
Any waiver shall be effective only if made expressly in writing by an authorized representative of Shopinverse.
SECTION 43 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.
Nothing in these Terms is intended to limit any mandatory consumer rights available under applicable Nigerian law.
SECTION 44 – DISPUTE RESOLUTION
Shopinverse believes that most disputes can be resolved quickly through direct communication.
If you have a concern regarding any product or service, we encourage you to contact our Customer Support team first so that we can attempt to resolve the issue amicably.
If a dispute cannot be resolved through informal discussions, the parties agree to attempt resolution through good-faith negotiation before commencing legal proceedings, unless immediate legal action is necessary.
Any legal proceedings arising out of or relating to these Terms shall be brought before a court of competent jurisdiction in the Federal Republic of Nigeria, subject to any mandatory rights provided under applicable law.
SECTION 45 – COMPLIANCE WITH APPLICABLE LAWS
Customers agree to comply with all applicable laws, regulations and governmental requirements relating to their use of the Shopinverse website, products and services.
Customers are responsible for ensuring that the purchase, importation, possession and use of products purchased from Shopinverse comply with the laws applicable in their location.
Shopinverse reserves the right to refuse transactions that may violate applicable laws or regulatory requirements.
SECTION 46 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Warranty Policy, Affiliate Program Terms, Shipping Policy, and any other policies or guidelines published on the Shopinverse website, constitute the entire agreement between you and Shopinverse regarding your use of our website, products and services.
These Terms supersede all prior or contemporaneous communications, negotiations, proposals, representations, agreements or understandings, whether written or oral, relating to the same subject matter.
No employee, agent or representative of Shopinverse has authority to modify these Terms unless such modification is made in writing and published or otherwise approved by Shopinverse.
SECTION 47 – ASSIGNMENT
You may not assign, transfer or delegate your rights or obligations under these Terms without the prior written consent of Shopinverse.
Shopinverse may assign or transfer its rights and obligations under these Terms, in whole or in part, without restriction, including in connection with:
- a merger;
- acquisition;
- corporate restructuring;
- sale of assets; or
- transfer of business operations.
These Terms shall be binding upon and benefit the parties and their respective successors and permitted assigns.
SECTION 48 – SURVIVAL
Any provisions of these Terms that by their nature are intended to survive termination shall remain in effect after termination.
These include, but are not limited to:
- Intellectual Property
- Limitation of Liability
- Indemnification
- Governing Law
- Dispute Resolution
- Privacy obligations
- Payment obligations
- Warranty limitations
- Fraud prevention
- Customer responsibilities
SECTION 49 – ELECTRONIC COMMUNICATIONS
By accessing or using the Shopinverse website, you agree that electronic communications satisfy any legal requirement that communications be in writing.
You consent to receive communications from Shopinverse electronically, including by:
- SMS
- Website notifications
- Customer account notifications
- Other electronic means we may make available
These communications may include:
- Order confirmations
- Payment confirmations
- Delivery updates
- Warranty information
- Return updates
- Security notifications
- Customer support responses
- Marketing communications (where permitted)
You may opt out of promotional communications at any time; however, transactional communications relating to your orders, account or legal obligations may continue where necessary.
SECTION 50 – NO WAIVER
Failure by Shopinverse to enforce any provision of these Terms shall not be considered a waiver of our right to enforce that provision or any other provision in the future.
Any waiver shall be effective only if made expressly in writing by an authorized representative of Shopinverse.
SECTION 51 – CHANGES TO THESE TERMS
Shopinverse reserves the right to update, modify or replace these Terms of Service at any time to reflect:
- Changes in our business operations;
- New products or services;
- Legal or regulatory requirements;
- Technological developments;
- Security improvements; or
- Other operational needs.
Updated Terms become effective immediately upon publication on our website unless otherwise stated.
The “Last Updated” date at the top of these Terms will indicate the most recent revision.
Your continued use of the Shopinverse website or services after updated Terms have been published constitutes your acceptance of the revised Terms.
SECTION 52 – COMPLIANCE WITH APPLICABLE LAWS
Shopinverse is committed to conducting its business in accordance with applicable laws and regulations.
Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded under applicable Nigerian law.
Where any provision of these Terms conflicts with mandatory legal requirements, the applicable law shall prevail only to the extent of the conflict, and the remaining provisions shall continue in full force and effect.
SECTION 53 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service or require assistance concerning your use of the Shopinverse website, please contact us using the details below:
Shopinverse
Website: https://shopinverse.com
Email: support@shopinverse.com
Customer Support: +234(0)7061989638
Business Address:
Maryland Mall
No. 350–360 Ikorodu Road
Idi-Iroko Bus Stop
Maryland, Lagos
Nigeria
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (WAT)
ACKNOWLEDGEMENT
By accessing the Shopinverse website, creating an account, placing an order, participating in any promotion, joining the Shopinverse Affiliate Program, or using any of our products or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and all related policies published on our website.
If you do not agree to these Terms, you should discontinue use of the website and refrain from purchasing products or services from Shopinverse.
Thank you for choosing Shopinverse. We appreciate your trust and are committed to providing quality products, reliable service, and a secure shopping experience.
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